PRIVACY POLICY Last updated: December 2025 1. Introduction Welcome to the privacy notice of A Counting Pro. We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (acountingpro.co.uk) or use our accounting services. 2. Who We Are ALINA CZAJA trading as A Counting Pro is the controller and responsible for your personal data. Contact Details: Full name of legal entity: Alina Czaja t/a A Counting Pro Email address: hi@acountingpro.co.uk Postal address: 27 Old Gloucester St, Holborn, London, WC1N 3AX, United Kingdom 3. The Data We Collect About You We may collect, use, store and transfer diAerent kinds of personal data about you which we have grouped together as follows: Identity Data: First name, last name, username, title, date of birth, passport/ID details (for AML checks). Contact Data: Billing address, delivery address, email address and telephone numbers. Financial Data: Bank account details, payment card details, tax reference numbers (UTR, NINO). Transaction Data: Details about payments to and from you and other details of services you have purchased from us. 4. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing your payroll or tax return). Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., Anti-Money Laundering regulations, HMRC requirements). 5. Disclosures of Your Personal Data We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above: HM Revenue & Customs (HMRC) and other authorities. Service Providers: Acting as processors who provide IT and system administration services, including our accounting software provider (Capium), mail handling services (UK Post), and cloud storage providers. Professional Advisers: Including lawyers, bankers, auditors and insurers. 6. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal data to those agents and contractors who have a business need to know. 7. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. 8. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erasure, object to processing, and request transfer of your personal data. If you wish to exercise any of the rights set out above, please contact us.